Privacy Policy
Last updated: 24th January 2024.
Introduction
Welcome to Malt Intel’s Privacy Policy. Malt Intel is committed to protecting the privacy of its users. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your privacy.
Information Collected
Personal Information
We may collect the following personal information:
- Full name
- Email address
- Contact information
- Company details
- Billing information
Payment Information
For clients making payments, we may collect:
- Credit/debit card information
- Billing address
- Bank account details (if applicable)
KYC Identification
To comply with Australian standards and confirm user identity, we may collect additional information as part of our Know Your Client (KYC) procedures. This may include:
- Government-issued identification documents (e.g., driver’s licence, passport)
- Proof of address (e.g., utility bills, bank statements)
Usage Data
We may also collect non-personal information about how users interact with our website. This may include:
- IP address
- Browser type
- Pages visited
- Date and time of visit
Use of Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To process payments and complete transactions
- To confirm user identity in compliance with Australian standards
- To notify you about changes to our services
- To provide customer support
- To monitor the usage of our services
- To send periodic emails, newsletters, or promotional materials
Payment Processing
For online payments, we use secure third-party payment processors, including Stripe and PayPal. Your payment details are encrypted during transmission and are not stored on our servers. We do not have access to your full credit/debit card information or bank account details.
Data Security
We take reasonable steps to protect your personal and payment information from unauthorised access, use, disclosure, or alteration. We utilise industry-standard security measures, including encryption, to ensure the confidentiality and integrity of your sensitive data.
Cookies
We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Links
Our website may contain links to third-party websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].
